return policy:

If you receive our product and it is not in first quality condition or you wish to return it for any other reason, please call us at the number below for a Return Authorization Number.

If you should decide that you do not like the product, you may return it for a partial credit. However, if the return is not related to a factory defect or shipping damage, the return shipping charges will be your responsibility and a restocking fee will apply.

Customer Service
1.336.812.9042 ext. 60
customerservice@loftgoods.com

Loftgoods, LLC
2315-B East Kivett Drive
High Point, NC 27265